Privacy Policy

Macatting Studio (“we,” “our,” or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, and safeguard your personal data, and the choices you have regarding its use.

1. Our Commitment to Privacy

Your privacy matters to us. This notice is provided to help you understand how your data is handled, and the options available to you. To ensure transparency, we make this policy accessible via the footer of every page on our website.

2. What Information We Collect

This policy applies to all information collected through our website, through email, or via direct communication with a representative of Macatting Studio.

The information we collect may include:

• Full name
• Email address
• Phone number
• Brand or business details
• Project or service-related information
• Billing and payment details (if applicable)
• Information about third-party vendors you work with (e.g., hosting companies, domain providers)

We may also collect anonymous data such as browser info, location, device type, or page visits through tools like Google Analytics.

3. How We Use Your Information

We collect your information to:

• Communicate with you regarding inquiries or services
• Provide branding, design, and marketing support
• Manage projects and deliverables
• Handle invoicing and payment
• Improve our website and client experience
• Send relevant service updates or promotional emails (only with consent)

We do not sell or rent your personal data.

We may disclose data only:

• To trusted third-party tools (e.g., analytics or email platforms) under secure agreements
• When required to comply with a valid subpoena, court order, or legal process

4. Email Communication

Email addresses provided will only be used to respond to inquiries, project coordination, or requested updates. We do not share emails with external parties or use them for unrelated purposes without your prior consent.

5. Third-Party Websites

Our website may contain links to third-party sites. These are provided for convenience only. Macatting Studio has no control over the content or privacy practices of these external sites, and we encourage you to review their privacy policies before interacting with them.

6. Children’s Privacy

We do not knowingly collect or store information from anyone under the age of 13. Our website and services are not intended for children.

7. How We Protect Your Information

We have implemented appropriate physical, digital, and managerial safeguards to prevent unauthorized access, maintain data integrity, and ensure secure handling of your information.

All billing transactions (if applicable) are processed securely via SSL-encrypted channels. Any stored payment information is deleted upon project completion or account termination.

8. Your Rights Under PDPA

You have the right to:

• Request access to the data we hold about you
• Correct or update inaccurate data
• Withdraw consent or request deletion of your personal information

To exercise your rights, please contact us at hello@macatting.com. We may request verification of your identity before making any changes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the “last updated” date will be revised accordingly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out:

📧 hello@macatting.com

Last updated: July 2025